ALL our fleet has been inspected and passed accreditation for the NEW “GREEN” sticker self containment regulations that came into force on 29th August 2024. Rental Operators are required to have this completed and displayed by the 7th December 2024 to comply with the New (Self-Contained vehicles) Amendment Regulations Act 2024.
In General, Freedom camping will not be permitted in New Zealand without this certification.
- Camper Van Hire rentals are charged per calendar day in NZ Dollars. (* Minibuses and cars are per 24 hr periods)
- All prices include Goods and Service Tax (GST) of 15%.
- A deposit of 50% is required to secure the booking period with the balance to be paid on or prior to hire commencement.
- There is a minimum hire period of 7 calendar days ( minimum 10 days over busy holiday periods and some one way routes) for campervans and motorhomes.
- Rates are negotiable on long-term rentals. Contact Us for more information.
- Rates are subject to change without notice.
Standard Rates Include:
- Unlimited Kilometres
- Vehicle Insurance cover*
- Road User Charges / Diesel Tax
- Full tank of fuel (to be replaced when returning the vehicle)
- Complimentary transfers (see below)
- Cleaning fees and pre-departure vehicle preparation
- Cooking facilities and utensils
- Living equipment, fire extinguisher and first aid kit
NZ Maps can be supplied on request from our depots.
Discover NZ Motorhome Rentals Ltd/ Nelson Minibus Hire reserves the right to substitute a similar or superior vehicle to the hirer. This excludes any breach of contract on our part or refund to the hirer.
There is a minimum period of seven (7) calendar days for vehicles and some one way destinations or peak periods may incur a 10-14 day minimum hire period
A standard rental agreement requires that all hired vehicles must be returned to their starting destinations or one way destination by arrangement.
One way rentals are available subject to the term of hire. (Relocation fees may apply)
For customers arriving and departing from Christchurch , Auckland or Nelson, a complimentary transfer is available on the day of pick-up or drop-off of the vehicle from the Airport or your accomodation within a 12km RADIUS of the Depot. This service is available between our business hours of 8:30am and 5:30pm. mon – fri , 9am-4pm sat and CLOSED Sundays and Chrismas Day (or outside of these times by prior mutual arrangement) The hirer must advise us of pick up and drop off times one week before collection to be guaranteed the transfer at a certain time.
All bookings come with 24-hour assistance or factory warranty assistance throughout New Zealand. Policy documents and contact numbers are provided with your vehicle.
Any mechanical failures or problems with the vehicle must be reported as soon as possible so that we may rectify the problems during the rental or arrange a replacement for you.
The hirer is not entitled to any refund at the end of the hire period unless we have been informed of the problem earlier. The Company does not accept any liability for any claims made after the return of the vehicle. If the breakdown has directly caused a delay in travel of 12 hours or more, a refund for this period may be requested. Refunds for delays of lesser duration in one location are at the discretion of the Company.
The hirer shall take all reasonable care to ensure that the vehicle is properly maintained during the hire period, including daily visual checks of tyres and oil and water levels. The hirer shall be liable for any cost associated with the incorrect use of fuel (diesel, adblue or petrol), including putting fuel in the water tank or refilling with the wrong type of fuel.
The failure of electronic accessories such as TV, DVD, CD player does not constitute a breakdown. Whilst we will endeavour to facilitate any repairs during the rental period, the hirer is not entitled to a vehicle change or compensation should repairs be impossible.
All drivers must be 25 years of age or older and hold a current valid New Zealand or approved overseas License at the commencement of the hire.
The licence must be a full driver’s licence and held for at least two years.
All Licences must be presented at the time of hire.
No special licence is required.
Rental vehicles may be driven on any road in NZ except the following, which are prohibited in all circumstances:
- Ninety Mile Beach – Northland
- North of Colville Township – Coromandel Peninsula
- Tapu-Coroglen Road – Coromandel Peninsula
- Skippers Canyon Road – Queenstown
- Ball Hutt Road – Mt. Cook
- Any skifield access roads in NZ
- Any forest or mountain areas , any beach or river areas , creeks, fords or similar
- Wanaka to raspberry creek car park or similar areas
- Glenorchy to routeburn shelter or similar areas
- Lake Pukaki Lookout/Boundary creek tracks
Driving is also not permitted on any beach or unformed/gravel road in New Zealand. The only exceptions to this are for recognised campground access roads or public and well maintained unsealed roads, or public road works. In general it is advised to use the appropriate shuttles or transport services to any remote DOC tracks around New Zealand. If you are unsure please email or call a company representative to give guidance.
The company also reserves the right at its sole discretion to restrict vehicle movements in certain areas due to adverse road or weather conditions. Where possible, this information will be supplied to the hirer at the commencement of the hire contract, but is subject to change throughout the rental period.
Please note: These areas are ringfenced by GPS monitoring and when breached will send an email Alert to the company
If these road restrictions are breached, all insurances will immediately become null and void and the hirer will be liable for the full cost of any and all damages incurred.
All Camper hires include vehicle insurance for accident, fire and theft, including third party cover.
- Insurance does not cover hirer’s personal property.
- Insurance does not apply to reckless driving or driving under the influence of drugs/ alcohol.
- An excess applies where the hirer is responsible or the first NZ$5000 of any accident claim (see Bond).
- Windscreen/glass excess is $500.
- All drivers must be over 25 years old with a minimum 2 years driving experience, and hold a current valid N.Z. Drivers license or approved international driver’s license.
The following options are available to reduce your NZ$5,000.00 insurance excess:
- An additional NZ$25 per day reduces your excess to $2,500
- An additional NZ$50 per day reduces your excess to $0 (This option includes glass/tyre cover.)
Optional Windscreen and Glass cover is available for an extra NZ$150 per hire per vehicle.
A bond of NZ$5000.00 dollars is payable by credit card swipe to cover any accident or damage claim to the vehicle.
This bond will be used if any damage or claim occurs and/or money deducted to cover expense due to:
- Vehicle returned in “dirty” or “unreasonable” condition.
- Fuel tank not filled.
- Toilet Cassette not emptied.
- Vehicle returned beyond the agreed time.
All Camper Vans are designated Strictly Smoke and Vape Free and we will tolerate no exceptions. We reserve the right to charge commercial cleaning fees required to restore fabrics and Interior to original condition again .
Any parking or traffic infringements incurred are the responsibility of the hirer. All resulting parking and or speeding fines will be deducted from the bond or credit card along with an additional NZD$20.00 fee to cover credit card, administration and postage fees.
To secure the booking a deposit of 50% of the total quotation is required.
The remaining balance of all rentals is due on or before the commencement of the rental period and can be settled on the day of collection or prior if alternative arrangements are given.
Payment can be made by credit card or cash (NZ$). We accept Visa or MasterCard.
All payments are calculated in NZD$ ( New Zealand dollars) Only.
We can calculate and offer Overseas currency payments but Full payment will be required to proceed with a fixed exchange rate
All credit card transactions incur a 2.5% surcharge.
We can also offer and assist with WISE payments
Booking cancellations made 15 days or more prior to pick up date will be refunded 50% of the deposit paid.
No refunds are given for cancellations made inside 15 days prior to pick-up date. It is advised to maybe consider travel Insurance or some cover in place for unavoidable events.
There are no refunds for early returns or cancellations after commencement of hire, however, in some circumstances your travel insurance may cover the unused portion of your rental. If for any other reason it is determined that a refund is due, we will process the refund back to the original credit card charged. All refunds are made in NZD$. The Company does not accept any liability for currency exchange rate fluctuations.
Rental extensions either prior to commencement or during your hire period are subject to fleet availability. Failure to obtain authorisation to alter your return date will result in the hirer being charged a late return penalty of their daily rate plus an additional NZ$200 per day for each day the vehicle exceeds its return date.
Please discuss our hours of operation on collection of your vehicle to avoid unnecessary late return fees.
We are open Mon-Fri 8.30am to 5.30pm, sat 9am-4pm and CLOSED sundays and Christmas day ( we can offer these days by prior mutual arrangment).
Allow time for disembarkment and transfers in these hours of Operation.
If the hirer wishes to change the return destination of their vehicle after commencement of the hire period booking, they must first notify us and request permission. This may be denied due to future booking requirements. Any approved return destination changes may incur a one way recovery charge for the vehicle.
- All prices and Specifications are subject to change due to fleet upgrades or changes.
- We reserve the right to amend these terms & conditions, vehicle specifications and tariffs at any time without prior notice.
- We reserve the right to refuse any rental at our/its own discretion.
- Our fleet is GPS monitored. It is intended as a deterent to protect our Investment. The GPS in our vehicles is useful for situations of theft or emergencies on your trip. It can assist us in locating you easily or track a stolen vehicle or in the event of a breakdown, accident or late dropoff of a vehicle.
- Restricted roads are ringfenced and setup to Alert the company if breached . please make yourselves familier with our restricted areas before commencement of your hire.
HEAD OFFICE
388 Paton Road
Richmond
Nelson 7081
Phone: Freecall NZ ONLY 0800 696 686 or Mobile +64 21 544859